Shipping policy

Local Delivery - Gibraltar

We offer free same-day delivery to all our local Gibraltar customers on orders placed before 14:30 Monday to Friday, subject to the availability of our delivery team.

We also aim to deliver on Saturdays and bank holidays

At Carlos, we endeavor to provide a seamless delivery service so you can shop from the comfort of your home. Getting your order to you as soon as possible is our priority.

Our delivery team operates during the following hours:

• Monday–Friday: 15:30 –18:30
• Saturdays and bank holidays: 15:00 –16:00

International Shipping

International orders have an estimated delivery time of 7–14 business days from dispatch excluding weekends and public holidays.

Delivery times may vary depending on the destination, customs clearance and courier delays.

Contact Us

If you have any questions or experience any issues with your delivery, please contact our customer service team at support@carlos.gi